[Closed] Hiring: Director of Membership

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Mieriana Souvra

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Sarayne#5939
Our beloved @Sa'areah Britthorn is hanging up her hat as the Director of Membership, and so we are hiring a replacement for this position.

After nearly a decade of service in one of the most critical jobs in our community, she is going to take some well-deserved time back for herself! Please join me in wishing her a big giant

THANK YOU!!!!

Sa, you have put so much into this position, and we all really appreciate your years of effort. You have helped shape this Department in so many ways. I am glad you are going to give yourself a break, but your counsel has been immeasurably helpful over this past year, and I will certainly miss you. Someone has some big shoes to fill! Thank you, truly, for all your time and energy (literally).


Now for the hiring part-
This is an Executive level non-rotating position, requiring a time commitment of 15-20 hours per week. The goal of this position is to administrate and lead the Department of Membership, which focuses on the needs and morale of our registered members.

Duties & Responsibilities:
  • Perform any and all duties pertaining to facilitating a Member's experience within our community including discipline, conflict resolution, encouragement, mediation, moderation and paperwork.
  • Super moderator of the message boards, giving the ability to moderate all forums as needed.
  • Work within the Executive team to maintain and improve our community, which includes attending meetings, joining group chats, etc.
  • Check Director's email & forums daily in order to provide quick responses.
  • Have frequent interaction with site members, helping to ensure there are active threads throughout the forum. Assist in drumming up excitement and participation.
  • Help communicate news of site-wide events & announcements, to ensure all membership groups are aware and encourage participation.
  • Assist/Lead in de-escalating and resolving issues between members and groups of members, including documentation as needed.
  • Manage & lead a large team of Admins, including hiring & supporting them and their groups.

Job Requirements:
  • Must currently be a Senior Member in good standing with a tenure of at least one year.
  • Must have experience in a Membership position (this includes all administrative positions and all staff positions such as Hall members, Hearts, Honor Guards, and other in-Ajah/Company positions) or have real life experience that directly pertains to this Department's functionings.
  • Experience using Xenforo (our forum software), or moderation tools would be helpful.
  • Familiarity with the Community's rules and Membership Manual are important.
  • Ability to be objective and fair during discussions related to membership issues and conflict resolution. Conflict resolution skills are helpful.
  • Tact, diplomacy, and discretion are absolutely crucial in this position, as you'll be privy to information and decisions that normal members are not. You will be trusted with being able to see all of the forums on our boards, as well as access to private information about members and their interactions.
This position is a big commitment- if you have questions or want to discuss the position before deciding to apply, please feel free to email us and we will be happy to talk with you.


If you're interested in this position, please send an email to amyrlin@tarvalon.net and keeper@tarvalon.net with the subject "APPLICATION – DIRECTOR OF MEMBERSHIP- YOURNAMEHERE" by Feb 3, 2021. Please describe why you think you're well-suited for this position and any ideas you may have for the department or to improve the Membership experience in general.
 

Nymala Ingasy

Glitter Guardian
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Sa, it was amazing to work with you. You deserve some rest! :hug
 

Serinia Edoras

The Amyrlin Seat
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Sa' - you've had an immeasurable impact on this community and we'll never be able to thank you enough. I'm so glad you were in this role when I began my tenure as Amyrlin. Your knowledge and humor and compassion and reason have been so helpful and I'm very sad to see you go, though I know you have held this demanding role for much longer than I could ask. Thank you so much for everything.
 

Alora Sionn

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Sa you've been a fixture and you're totally the MVP, I can't imagine anyone else in this role honestly!! :hug
 

Morrighan Daghdera

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Sa’ Sedai, thank you so much for your service. You were absolutely amazing in this role and left incredibly large shoes to fill. Enjoy your well-deserved rest. :hug
 

Arella Mathara

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Thank you for all the time and energy invested, Sa'areah Sedai, you were amazing :hug
 

Lyndo Shiranui

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You were amazing, Sa'areah Sedai! You've been always kind, fast to respond and very helpful, thank you! :hug
 

Nandi el'Shahir

Sparkle Spren
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Many thanks Sa'!
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Marivea al'Corriyi

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:hug Sa' you've been a rockstar!
 

Ahmyra al'Ruley

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Director of Events & Conferences
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Thank you Sa Sedai. It was a pleasure to work with you!
 

Jahily al'Karee

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Thank you Sa Sedai for your years of hard work! I enjoyed working with you, and appreciate your support in all things! :pleased-1: :hug
 

Kelgan al'Moranwin

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Sa, you have been amazing in your role and a blessing to this site. You were fantastic to work with, and you will be missed :hug Enjoy your well-earned rest.
 

Aleita Taviah

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Thank you Sa' dear :hug

You have given so much to so many different members over the years. I hope this gives you more time for you and yours.

Best of luck to those who apply. :pleased-1:
 

Isarma Maracanda

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Sa', you've done wonders, and during so many years, thank you :hug
 
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