Our beloved @Sa'areah Britthorn is hanging up her hat as the Director of Membership, and so we are hiring a replacement for this position. After nearly a decade of service in one of the most critical jobs in our community, she is going to take some well-deserved time back for herself! Please join me in wishing her a big giant THANK YOU!!!! Sa, you have put so much into this position, and we all really appreciate your years of effort. You have helped shape this Department in so many ways. I am glad you are going to give yourself a break, but your counsel has been immeasurably helpful over this past year, and I will certainly miss you. Someone has some big shoes to fill! Thank you, truly, for all your time and energy (literally). Now for the hiring part- This is an Executive level non-rotating position, requiring a time commitment of 15-20 hours per week. The goal of this position is to administrate and lead the Department of Membership, which focuses on the needs and morale of our registered members. Duties & Responsibilities: Perform any and all duties pertaining to facilitating a Member's experience within our community including discipline, conflict resolution, encouragement, mediation, moderation and paperwork. Super moderator of the message boards, giving the ability to moderate all forums as needed. Work within the Executive team to maintain and improve our community, which includes attending meetings, joining group chats, etc. Check Director's email & forums daily in order to provide quick responses. Have frequent interaction with site members, helping to ensure there are active threads throughout the forum. Assist in drumming up excitement and participation. Help communicate news of site-wide events & announcements, to ensure all membership groups are aware and encourage participation. Assist/Lead in de-escalating and resolving issues between members and groups of members, including documentation as needed. Manage & lead a large team of Admins, including hiring & supporting them and their groups. Job Requirements: Must currently be a Senior Member in good standing with a tenure of at least one year. Must have experience in a Membership position (this includes all administrative positions and all staff positions such as Hall members, Hearts, Honor Guards, and other in-Ajah/Company positions) or have real life experience that directly pertains to this Department's functionings. Experience using Xenforo (our forum software), or moderation tools would be helpful. Familiarity with the Community's rules and Membership Manual are important. Ability to be objective and fair during discussions related to membership issues and conflict resolution. Conflict resolution skills are helpful. Tact, diplomacy, and discretion are absolutely crucial in this position, as you'll be privy to information and decisions that normal members are not. You will be trusted with being able to see all of the forums on our boards, as well as access to private information about members and their interactions. This position is a big commitment- if you have questions or want to discuss the position before deciding to apply, please feel free to email us and we will be happy to talk with you. If you're interested in this position, please send an email to firstname.lastname@example.org and email@example.com with the subject "APPLICATION – DIRECTOR OF MEMBERSHIP- YOURNAMEHERE" by Feb 3, 2021. Please describe why you think you're well-suited for this position and any ideas you may have for the department or to improve the Membership experience in general.