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I wasn't intending to imply that you went about anything in the wrong way, just trying to offer a piece of helpful advice. Typically we'll get both emails and posts in this forum. I do know the meaning of expedite, but I don't know the meaning of "facetious", so I can't really comment :\

You can also always contact support@tarvalon.net for technical assistance in the future. It may help expedite resolution.