Hiring: Director of Moderators and Operators

Discussion in 'Hiring' started by Rhed al'Tere, Mar 2, 2019.

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  1. Rhed al'Tere

    Rhed al'Tere Mother Amyrlin Seat

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    Asandra has been an amazing Director, and I've been so pleased to work with her in the past year. She's had an amazing career opportunity come up, however, and it's time for her to turn her attention toward real life.

    Overview
    This position is an Executive position and as such will work closely with the Keeper and Amyrlin. Because of the nature of this position, this Director will also work closely with the Director of Membership to enact bans in chat or on the forums. This Director will handle all issues that pop up with our chat ops and the appropriate forum mods.

    Requirements
    --must be a Senior Member with one year good standing
    --must be willing and able to spend at least 15 hours a week handling Departmental issues. Every three months around the full moon, this may be closer to 25.
    --must have chat operator experience or willingness to learn, and must have Xenforo forum moderator experience or willingness to learn. You must have experience with at least one of these. (vBulletin experience and Discord moderation experience is a plus but not required)
    --must be extremely organized, especially with regards to hiring and placement of Mods and Ops to help avoid potential burnout.
    --must be able to employ tact and diplomacy, even with people you don't necessarily like or respect
    --must be a self-starter
    --be available for quarterly Admin meetings

    Duties
    --handle hiring, replacing, and training new chat ops and forum mods
    --will be second in line for all issues that pop up in community moderation (first in line is op/mod, second is Director, third is Keeper).
    --will make decisions as to appropriateness of consequences for actions that occur in forums or in chat (with advisement from Director of Membership, Keeper, and Amyrlin) in a timely manner
    --will enact temporary bans to forums (particularly CE) and chat
    --will keep records of all issues brought to light
    --will keep track of all operators, particularly with regards to time availability
    --serve as sounding board for Amyrlin and Keeper as an Executive
    --work with other Directors, particularly the Director of Community Outreach, for forum and chat events, and particularly the Director of Membership for coordination of actions that pass from Department of Moderators to Membership
    --will handle any complaints about how issues have been handled by ops/mods


    Please send your applications to amyrlin@tarvalon.net and keeper@tarvalon.net with the subject "APPLICATION - DIRECTOR OF MODERATORS - YOURNAME HERE" by March 15. In your application, be sure to explain why you feel you would be best for the position and what you think you can bring to it, as well as what you think your general moderating style would be. Also please discuss what you think of our current level of moderation and any changes you think should be put into place.
     
  2. Elanda Tonil

    Elanda Tonil Aes Sedai Survey Project Manager Forum Moderator

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    Thank you for your work, Asandra! It has been a pleasure working in the Department under and with you! :hug
     
  3. Elia LePhant

    Elia LePhant Aes Sedai Director of Community Outreach Historian

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    Thank you for all of your hard work, Asandra! Good luck in your future endeavors. :D
     
  4. Jeffan Caliarthan

    Jeffan Caliarthan Aes Sedai

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    You rock. :fistbump
     
  5. Ilverin Matriam

    Ilverin Matriam Aes Sedai Outreach Activities Coordinator Historian

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    Thank you Asandra! And the best of luck in your busy busy RL !
     
  6. Kelgan al'Moranwin

    Kelgan al'Moranwin Aes Sedai

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    Thank you for all that you've done, Asandra, and congratulations on the new opportunities! :D

    And good luck to the applicants!
     
  7. Tallan Daar

    Tallan Daar Aes Sedai Director of Research and Records Historian Forum Moderator

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    You've been fantastic, Asandra. :hug
     
  8. Luna Morn

    Luna Morn Aes Sedai

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    Thank you for everything, and good luck with your career! ^^
     
  9. Eliza Al'Shaw

    Eliza Al'Shaw Aes Sedai

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    Good Luck Asandra! Thank for your work :hug
     
  10. Rhed al'Tere

    Rhed al'Tere Mother Amyrlin Seat

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    Applications due tomorrow! Get them in, get them in!
     
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