Reference: List of Official email Addresses

Discussion in 'Ask the White Tower' started by Serinia Edoras, Jun 16, 2020.

  1. Serinia Edoras

    Serinia Edoras The Amyrlin Seat The Amyrlin Seat

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    Looking for an official email address of one of the TarValon.Net adminstrators? Look no further! Use the list below to connect with the right office. (Don't know who currently holds the position? Check the Library for the latest: https://library.tarvalon.net/index.php?title=Tower_Organisation)


    Officers & Support
    Group Distributions

    Department of Community Outreach

    Department of Events & Conferences

    Department of Marketing

    Department of Membership

    Department of Moderators and Operators

    Department of Research & Records

    Department of Technology
     
  2. Leese Sulan

    Leese Sulan Soldier

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    I use a google business email with a custom domain name for my personal email. Any time I email one of the official site emails, my emails seem to be sent straight to the spam or junk inbox. Is there anything I can do on my end to remedy this?

    I'm asking because It's happened multiple times now where I will poke someone, they will say you have to email me, so I do, then hear no reply for weeks. So I poke them on here in a DM again and say hey I emailed you, they will say no you didn't, I will say please look again and in the junk folder too, and then they find it. Mostly looking to cut down on the back and forth delay and how my requests are getting lost in absentia.
     
  3. Serinia Edoras

    Serinia Edoras The Amyrlin Seat The Amyrlin Seat

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    @Deoan Kakarot & @Mieriana Souvra - Any advice here? I'm not sure I know of any way other than to proactively PM the person to let them know it's likely going to go to a spam folder.
     
  4. Deoan Kakarot

    Deoan Kakarot Director of Technology Gaidin

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    If you're sending it from a google email, even from a custom domain, I wouldn't expect it to be getting filtered as spam. Can you try sending me something at technology@tarvalon.net and I'll look in the headers for clues? Might be something like SPF or DKIM mismatching.
     
  5. Leese Sulan

    Leese Sulan Soldier

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    K, I sent an email to ya!