[Closed] Dept. of Research and Records is Hiring: Survey Project Manager

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Ilverin Matriam

Aes Sedai
Director of Research and Records
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I would like to thank Elanda for her long service in the Department and for all her work on the latest survey. But sadly, she needs to step down and take care of real life issues. :hug

Which means, I am looking for a new Survey Project Manager.

The Survey Project Manager (SPM) is primarily responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. The Membership Survey itself can change drastically from year to year depending on what sort of data Execs are looking for; the data is utilized to make decisions at Administrative meetings to strategically plan changes to the community.

Since many changes occured this past year, the next Membership Survey is of great importance (no pressure!) and I would like to start planning for it immediately after we choose the next manager.

Serving in this position counts towards the Administrator merit.

Duties and Responsibilities
Solicit options for a membership question on the survey.
Evaluate the prior year survey questions for improvement - wording, paragraph vs scale, etc. Also addition/deletion of questions.
Liaise with other departments for updates to the questions in their sections annually.
Network with department directors and officers to determine intent behind questions.
Either alone or with department staff update Lime Survey software with edits to survey.
Liaise with Marketing and/or Community Outreach to prepare graphics and activities surrounding the survey including building anticipation and encouraging participation in the survey.
Clean survey data before sending to departmental staff for analysis.
Work with department staff, including Statistician (if position filled) to provide an executive summary for the Board and Execs for the Executive Meeting.
Expand executive summary into full report to be provided to membership and archived in the Library. Ideally report would include comparison and trends against past surveys where possible as well as tie results to results of the Executive Meeting.

Expectations
Check the relevant forum(s) and email weekly.
Participate in relevant forum discussions.
Respond to email within 4 days.
Confidentiality of both survey data as well as discussions within department forum.
To meet deadlines as provided, or communicate any difficulties as soon as aware of said difficulty.

Time Commitment
This position has variable time commitment, which averages 3 hours a week.

Qualifications
Proficiency with Microsoft Office and Google Drive related document types.
Associate's degree or better.
Community member in good standing.
Member of 2 or more years.

I know this position may sound scary, but if you have interest in it and only several of the qualifications, please still consider applying.

How to Apply:
Please send an email with the subject “APPLICATION - SURVEY PROJECT MANAGER - YOUR NAME” to library@tarvalon.net and archivist@tarvalon.net, detailing your interest in the position and why you would be a good fit. It would also be helpful if you include any ideas you have for the position and the upcoming membership survey and possible expansion of the survey team.


Applications are due December 15, 2020. December 20, 2020.
 
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